FAQ
General
- How to Opt-in For Website Notifications
- When is FanX 2020 Happening?
- What is FanX® Salt Lake Comic Convention™?
- Where can I find you on social media?
- About FanX® Salt Lake Comic Convention™
- Why did you change your name?
Ticketing
- What is a Multipass?
- What is a Thursday Pass?
- What is a Friday pass?
- What is a Saturday pass?
- How do I upgrade my tickets?
- How can I swap my ticket to another day?
VIP/GOLD Tickets
- What is a VIP Pass?
- What is a VIP JR. Pass?
- What is a Gold Pass?
- Why can't I see VIP Junior Passes?
- What is the VIP Lounge?
- I received a VIP ticket voucher. Which VIP perks will it include?
RFID Wristbands
Discounts
- Are you offering any discounts?
- How do I prove my discount eligibility?
- Will my discounted tickets be shipped out?
- Can I use my discount eligibility to buy tickets for my family?
- What is a Student Pass? How do I buy one?
- What is age range for the Senior Citizen discount?
Children
Celebrity Guests
- Will the guests from previous events be at FanX®?
- How can I suggest guests to come?
- Can I reach out to the celebrities to invite them myself?
- I’m an agent or manager for an actor or comic artist who would like to attend your show as a guest. Whom do I contact?
- How do I meet the celebrity guest I am coming to see?
- Are all the Celebrities going to be there both days?
Photo Ops
- Guide to Photo Ops
- Step-By-Step Photo Op Instructions
- What are Photo Ops?
- About The Photo Op Schedule:
- Who can buy Photo Ops?
- How much are Photo Ops?
Autographs
- How much are Autographs?
- What is an Autograph?
- Where can I get an Autograph from my favorite Celebrity?
- When can I get an Autograph?
- Can I bring my own items to be signed?
- Can I use a credit card to purchase Autographs at the convention?
Authors
Artists & Comic Creators
Panels/Special Events
- What is a Panel?
- How do I become a Panelist or submit a Panel Proposal?
- Where can I see Panels from past events?
- How do the Panel lines work?
- What are Cosplay Meet-Ups?
- How early can I start lining up for a panel?
Lotteries
- How do I enter into a Photo Op lottery?
- What is a single purchase link?
- What is a Panel Lottery?
- When will I be notified I won the panel lottery?
- I won the Panel lottery. Is my seat guaranteed?
- If I win the Panel Lottery can I bring my friend or family member with me?
ZipQ
Attending the Event
- FanX Salt Lake Comic Convention Lost & Found
- Tips for attending FanX® Salt Lake Comic Convention™ 2020
- Do I have to dress up to go to FanX® Salt Lake Comic Convention™?
- Where can I park at the convention and how much does it cost?
- Will we be able to take TRAX or FrontRunner to get to FanX?
- Are backpacks, purses or shoulder bags allowed?
Vendors
Volunteer
ADA
- What is ADA?
- ADA Accommodations
- Is there reserved Handicap accessible parking?
- Do I need a special badge or wristband to identify myself as ADA?
- How do I access ADA for Panels?
- Can I rent a wheelchair for the event?
Cosplay and Weapon Policies
- Weapons Policy 2020
- What is the policy about Cosplay? What can I wear?
- My lightsaber has a little bit of metal on it. Can I still bring it to FanX?
- Can I bring a real bow to FanX?
- Is there a size restriction for Cosplay?
- Can I bring a bat to FanX?
Policies
- I forgot to use a promo code. What can I do?
- What are your Ticketing policies?
- Celebrity Guest Appearance Disclaimer
- FanX® Salt Lake Comic Convention™ Universal Zero Tolerance Harassment Policy
- Consent Is Key at FanX® Salt Lake Comic Convention™ 2020
- Diversity at FanX® Salt Lake Comic Convention™ 2019