If you purchase a Photo Op Celebrity Guest and later change your mind, you can transfer the credit towards a Photo Op with a Celebrity Guest of equal or greater value. You can also swap the day of your photo ops.
*upgrades of multiple singles to group photos will need to be done through Customer Service*
To upgrade or swap your Photo Op for another Celebrity guest or day, follow the instructions below -
1. Go to your Photo Op order confirmation page in GrowTix
2. Under the Photo op you currently have, click on the PURPLE button that says, Swap or Upgrade!
3. It will take you to a page of all Products that you can either swap with (products of the same price) or upgrade to (pay the price difference).
4. Next to the name of the celebrity you want to upgrade to, click the green button that says Upgrade
5. On the next page, once again, there will be a drop-down menu next to your photo op. Please scroll down to the celebrity guest that you want to upgrade to and select it
6. Ensure all the requested information is filled out correctly and hit the Submit Upgrade order button.
5. You will receive a new confirmation email from GrowTix with your new photo op order.
If a celebrity is missing that you want to swap to, please check with customer service to see if they are available.
Read our official Guide to Photo Ops here
FanX® Salt Lake Comic Convention™ is September 26-28, 2024, at the Salt Palace Convention Center
Read the FAQ Ticket Info Email Support
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