Self-service Refund Feature
If a guest postpones their appearance, you will easily be able to convert your Photo Op purchase to another Photo Op Session or voucher, or initiate an automatic refund from your Growtix account.
To initiate a self-service refund, follow the instructions below -
1. Go back into your Growtix order confirmation page for the product for the guest that cancelled
2. On the right hand side, you will see the option to initiate a refund.
3. Click it once and your refund will be initiated and deposited into your account within 5 - 7 days
Read our official Guide to Photo Ops here
FanX® Salt Lake Comic Convention™ 2018 is September 6 - 8, 2018 at the Salt Palace
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Still have questions? Ask here!