After you purchase your Photo Op, you will receive an email to the email address associated with that purchase from Epic Photo Ops with your specific Photo Op group time. This time may differ from the Photo Op schedule on our website. Don’t panic! Arrive 15 minutes before your Photo Op time — no earlier, no later. Arriving on time will help keep the Photo Op Area clear of unnecessary congestion. If you don’t receive an email from Epic Photo Ops, you may log into your Epic Photo Op portal to see your time or visit the Epic Photo Ops Booth on site.
We do our best on scheduling, but sometimes there is overlap with other Photo Op Sessions, Panels, or other events you’re interested in. If this happens, you will be able to swap your Photo Op Session for another time, date, or another Celebrity Guest, if available, through the Epic Photo Ops Portal, your Growtix confirmation page or by visiting the Epic Photo Ops Booth on site.
If you purchased your Photo Op online in advance, you can access your Epic Photo Ops portal to manage your Photo Op, change your Photo op times and more!
By Logging into the Epic Photo Ops portal, you can
1. View and manage your Photo Ops
2. If possible, change the time of your Photo Op
3. Print your Photo Op QR code
4. Sign up for text message updates to your Photo op times
5. Access Photo Op tips and FAQs
6. Contact Epic Photo Ops Support
LOG INTO YOUR EPIC PHOTO OP PORTAL HERE
Pre-Purchase Digital Copies of your Photo Ops HERE
See samples of Epic's Photo Ops, processes and policies HERE
See EPIC Photo Ops OFFICIAL FAQ HERE
Contact Epic Photo Ops Directly HERE
Read our FanX Guide to Photo Ops HERE
If a guest postpones their appearance, you will easily be able to convert your Photo Op purchase to another Photo Op or voucher, or initiate an automatic refund from your Growtix account.
***Celebrity appearances and schedules are all subject to change or cancellation. All Photo Op Sessions are subject to change or cancellation. Make sure to check for updates on this page, on the App (when it’s available), our online schedule (when it’s available), and Facebook event pages regularly. We will post updates on social media as we get them.
Read our official Guide to Photo Ops here
FanX® Salt Lake Comic Convention™ 2018 is September 6 - 8, 2018 at the Salt Palace
Read the FAQ Email Support